Returns & Exchanges


Thank you for shopping with us! We hope you love your items you got from Joyful Threads but if you are not satisfied we want to make it right with you!

Returns:

Items will be accepted within 30 days of when order was placed if they have not been worn or washed and MUST have the tag on them!
If possible, please return item in original packaging!                                                                       *Buyer will pay for return shipping Cost.                                                                                       **Please allow us 2-3 days to process your return & issue a refund

 

Exchanges:

Need a different size?

Within 30 days of when order was placed return your item to us (304 South Greene Street Rock Rapids, IA 51246) with a note including your order #, reason for exchange, and new size you would like to receive.                                                                                                                                  *Buyer will pay for return shipping cost but will send the new item to you for free.                      **Please allow us 2-3 business days to process your return & get a new one sent back to you.          ***If item is out of stock you will be issued a full refund.

Please don't hesitate to reach out to us if you have any questions! Thank YOU for shopping with us!